In 30 seconds The quote “the customer is always right” emerged in the early 20th century, sparking debate on its application. Harry Gordon Selfridge, founder of Selfridge’s Department Store, famously…
In 30 seconds Focusing solely on short-term results like Boeing did, prioritising profits over safety, led to disastrous quality issues and accidents. This highlights a broader problem: prioritising sales figures…
This is Trend 7 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds In successful sales, facts and stories are…
We’ve all seen the Business Development Managers (BDMs) who talk the talk of prospecting: they attend conferences, absorb sales advice, and quote best practices. Yet, when it’s time to act…
This is Sales Trend 6 from Barrett’s 12 Business and Sales Trends for 2024. You can download the full report here. In 30 seconds Combining external sales training with internal…
In 45 seconds The world felt overwhelming as a kid. Turns out, I’m an HSP (highly sensitive person) – 15-20% of us out there, according to research. My sensitivity, once…
In 30 seconds Curiosity, often seen in children, is essential for success, driving continuous learning and adaptation. It’s especially crucial for top salespeople and achievers across fields, fostering a desire…
In 30 seconds Theory of Mind (ToM) is all about understanding that others have unique thoughts, feelings, and viewpoints. It’s key for navigating any relationship, from work colleagues to family….
In December 2023 we published Barrett’s 12 Sales & Business Trends for 2024. This is a summary of that report, in case you missed it. For decades, the business world…
In 30 seconds Tech is great, but it’s only as good as the people using it. That’s especially true for communication. But wait, there’s a catch. Tools like Slack and…
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